Customer Testimonials
Customer Testimonials
"Matt,
My crate showed up today... Undamaged and unscratched. I have disassembled the crate but have not opened the flight case because I need at least one more man to help me. I am very impressed with the packing job. Thanks for following my request to screw the crate together. It was easy to open and to disassemble and stack the panels. Thanks to Craters & Freighters, The Moody Blues" Mark II Mellotron appears to have arrived safely.
Nice Job!
Best,
Frank Stickle
Residential
"Hi. You guys are great. My desk arrived a short time ago and was in one piece! Awesome packing...the box is so big, it's like another room in my condo. :) Thank you. I already recommended Craters and Freighters to another teacher here in Massachusetts."
-Mary
"Craters & Freighters of San Diego moved, packed, stored and shipped my entire home to Australia. Additionally, Keith Blum coordinated, packed, crated, shipped and arranged for my 2 ton aviary to be moved across the US, so our macaw could step off the plane into his familiar home. For my Australia move, Keith oversaw the appropriate handling of contents that were irreplaceable first-hand, packaging them to ensure they arrived safely. The personable service provided by Keith's team was unparalleled. So, if your "nervous" about moving, need a bit of reassurance and a bit of hand-holding use this company. You will not be disappointed. And, I strongly recommend having them coordinate both ends of your move if possible, to ensure the same quality of service.
Craters & Freighters of San Diego does business the old way, proving a personal level of communication that makes you feel like you are working together. Remarkable service in this day and age. Use them if you care about your piece of mind while moving."
Sincerely,
Amanda Edwards, DVM
"Just a little note to let you and your staff know happy i am that i chose you guys to care for my car. The way it was crated was beyond my expectations. you all to great care that my 1929 dodge arrived safe and with out any damage. Look forward to doing business again.
Thanks bob glynn (Rusted Nut Hot rods and Racing)"
Art & Antique 
"Hi Brad and Matt,
Just to let you know the USS Constitution arrived safely and my customer was very pleased with the ship itself and the packing!
I just wanted to say "thank you" and if I can ever part with any other delicate and expensive sailing ships, I will come to your company for my packing and shipping needs!
Best Regards....Cameron DeMarco
"Matt:
I realize that this is very late but I just wanted to let you know how pleased I was with the way Craters and Freighters handled the packing and shipping of my parent's estate to me.
These were all things that might not have much value to anyone else, but to me they are all I have left to remember my parents by. Your crew took such great care to wrap each piece of glass, ceramics and art like it was their own. I was especially impressed with the china and crystal packing, the large picture that came in its own box and of course the care with which the Oriental buffet had been crated. All items arrived in pristine condition and in the time frame given.
From the first contact my husband had with you through your estimate and all my dealings with you it was a pleasure doing business with you. You made a very difficult time so much easier because of the confidence you gave that all would be handled in a most professional manner. There was no time table...you were flexible as to the the number of items and when I needed to have things picked up you were ready on very short notice. The estimate you gave for all this was fair at the onset and came in higher than the final tally...another thing that impressed.
Please feel free to use me as a referral to recommend your company. Again, I hope that a compliment can never arrive too late.
Again, I offer you my sincere thanks.
I hope you and your staff had a wonderful holiday and I wish you a very successful New Year."
Sincerely
Maureen Neagle
October 12, 2010
The Bashford House Marble Urn was picked up by Matt, Brad, and Andy from Craters & Freighters of Lemon Grove. For an item so large and heavy that I couldn't budge it an inch, they skillfully turned it upside-down and palletized it. It will be further professionally crated at their warehouse prior to being transported to the Sharlot Hall Museum in Prescott.
These are talented movers, and great guys.
Jerry
"Matt,
The shipment arrived from San Diego on Friday. Everything looks great. The crate itself was amazing, and so was the way everything was so well packed and wrapped.
As you could guess, I was pretty anxious about this shipment. That's because both my mother and Jeanne's mother had had disastrous results with shipping fine arts. But your work was all you said it would be. Carefully and thoroughly done, well packed, well handled and delivered quickly. Plus, the driver of the truck from R&L was considerate and very helpful.
Thank you very much for all your good work on our behalf."
Tim
"Hi,
My family needed to ship a fragile antique china hutch to Louisiana from San Diego. I found you guys on-line and had my dad (H.Hill) sign you up. The hutch arrived in LA this week and my sister was over-whelmed with the quality of the crate and packaging, needless to say the hutch is in perfect shape!"
Thanks for everything!!
B. Hill
"Matt,
The dollhouse arrived this afternoon. I want to commend your company and employees for the excellent job. As I stated earlier, the men that picked up the dollhouse were wonderful, and I see that the professional and friendly attitude is not limited to them. You were great with explaining how this would work and the reasonable fee for crating and freighting. The people responsible for crating up the table and dollhouse itself could not have done a better job protecting this family heirloom for me. I am so impressed with the precautions taken to ensure that it arrived safely and securely and so well protected that it arrived in the exact condition that it was picked up in. I am completely satisfied and impressed with Craters and Freighters and have and will continue to recommend your services. Thank you again for taking such excellent care of this family treasure for me."
Regards,
Debbie
Commercial & Industrial
"Keith Blum- You did a great job on this last shipment- The customer was really pleased with the quality of your packaging, and your help at getting it air shipped from your facility as promised was a terrific help-"
Thanks -Randy Wells